運送政策

Last updated: October 15, 2026

Shipping costs

Free standard shipping applies to orders with a merchandise subtotal of US$50 or more after discounts, excluding taxes and shipping. Standard shipping is US$9.99 below this threshold. Both customized and non-customized items qualify.

Where we ship

We ship to physical street addresses in the contiguous 48 U.S. states and Washington, D.C. only. We do not ship to Alaska, Hawaii, U.S. territories, P.O. Boxes or military addresses, including APO, FPO and DPO addresses.

Processing and transit times

Orders without customization are processed within 2 business days after payment. Customized orders are processed within 3 business days after payment.

If your order includes customized and non-customized items, we wait until the customized items are ready and ship the order together. If there is an issue with your customization materials, we will contact you by email; time spent waiting for your reply extends processing.

Estimated delivery time is 6–12 business days after dispatch, in addition to processing time. Business days are Monday through Friday, excluding weekends and public holidays at the shipping origin. Delivery times are estimates. If your order has not arrived within the estimated time, email Contact@traveldepot.com.

Tracking and delivery

We will email your tracking number and tracking link when your order is dispatched. If tracking shows your order as delivered but you have not received it, email Contact@traveldepot.com for help.

Import duties and customs clearance

TravelDepot currently covers applicable import duties and customs-clearance charges, so you will not be asked to pay these charges on delivery.

Address changes and cancellations

Please check your delivery address before placing your order. If you need to change it, email Contact@traveldepot.com as soon as possible, before processing begins. Whether we can make the change depends on your order's processing stage.

You can request cancellation within 15 minutes after placing your order by emailing Contact@traveldepot.com.